The coolcaa dual action high pressure pump with gauge is capable of inflating the board in approximately 5-10 minutes when pumping at a quick and steady pace. Some riders have reported as little as 3.5 minutes and others have reported as much as 10 minutes. The inflation time will depend on the pace you keep when pumping.

The coolcaa electric isup paddle pump sold specifically on the coolcaa website is specially adapted to inflate any coolcaa board. It connects to a 12v car plug or marine battery and inflates the boards to 15 psi in approximately 10-12 minutes.

The recommended pressure is 15 psi.

Most likely your air pressure gauge is working. The gauge will not register until 7-8 psi which is about 4-5 minutes of pumping. Make sure the pressure gauge isn’t loose and that the dial on your pump is not stuck in between settings.

Smaller leaks can be repaired with the included repair kit.
For bigger leaks we recommend taking your board to a professional boat or repair shop to repair your board.

Yes, under most circumstances. However, we don’t recommend going over the weight limit unless you’re an experienced paddler.

Yes, please contact us to get a replacement snap-in center fin or directly check our Fins collection for the fins you need.

1, Start by making sure the valve area is dry so that water does not get inside the board.
2, Press down and hold the valve pin button for 2 seconds under the valve cap. The air will rush out loudly for a few seconds so be prepared! Allow the air to escape for a minute or two.
3, Make sure the air valve is left open and start at the nose and roll it as tight and straight as possible. then once you get to the air valve, you will want to close the valve so that no air gets back into the board, and then put the strap around it. Sometimes it helps to flip the fin section in so that it ends up on the inside of the roll. It should fit into the bag this way just fine.

We recommend storing it completely dry, rolled up in the bag, away from the elements in a garage or shed.

No, the inflatable boards are too light, and the wind can cause the pvc to be warped. Travelling with an inflatable board on top of your car will void the boards warranty.

Yes! The paddle floats for enough time to find it should you lose or drop it. However, it will eventually fill up with water and sink after a few minutes. The foam piece inside the paddle makes it float, and therefore it only floats when the whole paddle is connected.

After each use it is best to rinse your paddle board off with fresh water to remove any dirt, debris, or residue. If there is dirt that can not be rinsed away a mild dishsoap or cleaner can be used.

We accept Diners Club, Discover, Master Card, Maestro PayPal and Visa.

If you want to purchase 10 or more boards, please contact us for fleet pricing.

We have a 60 Day LOVE IT guarantee. If you buy one of our boards, and you don’t love it for any reason, you may return it for a full refund.

Sales tax varies by state. All purchases will be charged the sales tax as dictated by the shipping address. This will be automatically applied at checkout.

Yes, all coolcaa dolphin board packages come with a 3-piece carbon fiber adjustable travel sup paddle. All mermaid boards come with a 3-piece fiberglass adjustable travel sup paddle.

Yes, all the fins are included in each board package and all fins are fully removable. The package comes with one center fin and two side fins.

Sorry, we are an all online company which keeps our direct to consumer model costs low for you! We ship from various locations across the globe and shipping is free with a 60 day return.

Unfortunately, the boards are sold only as bundles and we cannot not take them apart to sell only part of a bundle.

Dolphin and mermaid boards come with action mounting points which are small screws that allow for accessories to stay mounted on board. We sell accessories such as speakers, cup holders, camera mounts, phone mounts, rod holders and more! Check them out on the Accessories page.

Your order may be shipped in a large box or boxes depending on items purchased. Generally everything will arrive at the same time and some items may be delayed but will arrive within a few days.

It's our goal to provide you with the best board buying experience imaginable.
Before shipment: If you cancel the paddle board order that was placed in 2 hours, the processing fee will not be charged. If a customer ordered the wrong model and wants to place a new order, after the second order is received, the original order will not be charged any processing fee.
After shipment: To request an order cancellation after it has been shipped, the customer needs to pay a 10% processing fee. the customer is also responsible for the return shipping cost of CA $50 . COOLCAA will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

Yes, sups are rigid enough to enable stability while practicing yoga but also provide just enough cushion to alleviate the pressure points from performing different positions. You will have an effective and comfortable yoga experience.

Yes! You can fit up to 2 Kayak Seats on our boards.

We Recommend The Coolcaa 10' Hubble Island Board

Yes, our boards are durable for your dogs (and cats?)! Your dog’s nails will not puncture the board, but they may scratch the deck or EVA pad. Be careful when helping your dog on and off the board.

Yes, we have flown with our boards often! Always check with the airline baggage requirements before you travel with your SUP. You may want to wrap your SUP Backpack in something like secure wrap, the clear wrap you can find in most airports.

We are happy to offer a manufacturer warranty on all of our products. Please visit our warranty policy page for information on the warranties.

If you have a warranty issue please take a photo of the problem and fill out the warranty claim form. We will review the claim and get this resolved for you rightaway.

The wrench included in the repair kit should ONLY be used for leaking valves. Should you hear air escaping around the edge of the valve, please ONLY use the wrench to tighten by turning clockwise. The wrench should never be used to deflate your board. Improper use of this tool will void the board warranty.

1、Cut out a piece of the patch just big enough to cover the hole.
2、Clean the patch and board (area that will get glue) with an alcohol wipe - allow it to dry.
3、Apply glue to each side (patch and board) and let the glue sit for a minute to get tacky.
4、Place patch on board over hole and clamp it down (bar clamps or hand clamps work best) for about 12 hours. You can also use a heavy weight (> 10 kg) if you do not have clamps. That should do it. If your patch is too big, you will have to do little sections at a time (whatever you can compress with weight/clamps), that is why you don't want to use the full patch that comes in the repair kit.
5、As always, if you need further assistance, please contact us.

Although our boards are made from premium 2-layer PVC material, it is possible that a sharp object can damage your board at a high speed. Caution is recommended when you encounter harsh terrain. Punctures caused by extreme conditions are not covered under warranty.